Question 1

What is ModelRailroadBenchwork.com?

Accepted Answer

At MRB we create sturdy, pre-made benchwork, perfect for building a reliable base for model railroad tracks and scenery. Crafted from top-grade birch plywood, our modular sections come unassembled with all the hardware you need for straightforward assembly. Designed to fit layouts of any size or scale, our benchwork can be customized to suit your needs. We also offer professional track planning services and handle custom projects to help bring your layout ideas to reality.

Question 2

How long have you been building model railroad layouts?

Accepted Answer

MRBenchwork started out as a hobbyist and in 2010 he created Model Railroad Benchwork (MRB). To date the company has created over 100 custom layouts and shipped thousands of modular pieces of benchwork out to customers.

Question 3

What scales do you work with?

Accepted Answer

All scales are welcome and your benchwork will be designed to support your scale. We have worked with everything from Z to LGB including LEGO “L” gauge.

Question 4

How is modelrailroadbenchwork.com different from other benchwork / layout builders?

Accepted Answer

The main difference between modelrailroadbenchwork.com and other layout builders is that we concentrate on benchwork, not complete layouts. This ensures you get the highest quality benchwork possible built your way at a price that’s hard to beat.

Question 5

What type of model railroad products do you offer on ModelRailroadBenchwork.com?

Accepted Answer

ModelRailroadBenchwork.com offers a wide range of model railroad products, including benchwork, track planning tools, accessories, and more. Explore our store for quality items designed to enhance your train layouts.

Question 6

What are your terms & conditions

Accepted Answer

Due to the build to order nature of ModelailroadBenchwork.com Products, there are no refunds or exchanges offered. If a product is defective, (broken or missing) The defective component will be replaced free of charge provided photographic evidence of the defect is provided. MRB does not replace items with non function related cosmetic damage as it's impossible to make a claim with Fedex for it.  Furthermore I understand that my order will take 12-14 business days to manufacture and then ship unless I have also ordered Curved benchwork products. If I have ordered curved benchwork I understand that one (1) additional day will be added to the standard 12-14 business days for each piece of curved benchwork ordered. This is due to the glue-up time required for curved products.

What are business days?  Monday - Friday.    MRB observes all Federal holidays and is typically not in operation during the following:

•	Martin Luther King’s Birthday 3rd Monday in January
•	Washington's Birthday (Third Monday in February).
•	Memorial Day last Monday in May
•	Juneteenth National Independence Day June 19
•	Independence Day July 3rd -5th  
•	Labor Day 1st Monday in September
•	Columbus Day (Second Monday in October)
•	Halloween  (sorry it's my favorite and MRB's business anniversary day)
•	Veterans Day (November 11)
•	Thanksgiving Day and the Friday after
•	Christmas Holiday December 24 – January 2nd 
•	Election days (as needed)

Question 7

Can my train club get a discount?

Accepted Answer

Train clubs making bulk purchases for club or personal use may be entitled to a discount on non-customized products. A minimum combined order of more than $2,500 is required. Please email us the club, club link(s), the project(s) for details more details.

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